One rule, and it's the same for everyone.
Membership plans on VivahSangini are a one-time purchase, not a subscription — so there is nothing to cancel. If a purchase was a mistake, or you change your mind right away, here is exactly what happens next.
20% refunded, within 24 hours
Email us or request it through the Contact page within 24 hours of buying a plan, and we refund 20% of what you paid — no other reason needed.
After 24 hours, it's final
Once the 24-hour window from your purchase has passed, the plan is no longer eligible for a refund, full or partial, under this policy.
The 24 hours is measured from the moment your payment is confirmed, not from when you started using the plan. This applies to every paid tier — Gold, Diamond and Platinum — at whatever price you were charged.
Requesting a refund, in three steps
Ask within 24 hours of your purchase
Email contact@vivahsangini.com or send a message through our Contact page, using the phone number or email your VivahSangini account is registered under. Include which plan you bought and roughly when.
We check the timestamp
If your request reaches us within 24 hours of the purchase going through — by email or through the Contact page — it qualifies automatically. Nothing further to prove.
Twenty percent is refunded
We refund 20% of what you paid for that plan to your original payment method. [Refunds are processed within X business days.]
A few clarifications
Either channel counts. Emailing contact@vivahsangini.com and requesting it through the Contact page are both valid ways to ask — what matters is that we receive it within the 24-hour window.
The Free plan has nothing to refund. This policy applies to paid membership purchases only.
Refunds go back the way they came. The 20% is returned to the same payment method the purchase was made with.
Need to request one?
Write to us with your registered phone number or email and which plan you bought — we'll confirm eligibility and process it from there.